Returns & Exchanges
At Aghanoor Bridal, we take pride in the craftsmanship of our couture; however, if your order does not meet your expectations, we offer a seamless return and exchange process within 14 days of delivery. Please note that custom-tailored bridal pieces and altered garments are final sale and cannot be returned.
Return Process
- 1.Initiate Your Request
Contact our concierge team via email with your order number and photographs of the item to receive a Return Authorization (RA) number.
- 2.Secure Packaging
Place the unworn garment in its original luxury packaging, ensuring all designer tags, security seals, and embroidery protectors are intact.
- 3.Shipping and Handover
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a complimentary home pickup.
- 4.Quality Inspection and Refund
Once our atelier verifies the condition of the return, your refund or exchange will be processed within 7 to 10 business days to your original payment method.